Form Of The Good

National Pubwatch and BII launch new online toolkit

National Pubwatch and BII launch new online toolkit

By Ellie Bothwell

National Pubwatch and the British Institute of Innkeeping (BII) have teamed up to develop a new online toolkit, to provide Pubwatch members with advice and guidance on issues which affect the trade.

Review site TripAdvisor is just not worth it

Review site TripAdvisor is just not worth it

By Lesley Foottit

I’ve yet to meet a publican in support of TripAdvisor. Of course,it can do good for a business, if people review kindly, but you can’t please everybody all the time.

Negativity is good, negativity is right

Negativity is good, negativity is right

By Robert Sayles

I read Stephen Crawley’s article ‘Ditch the negativity, positivity gets results’ with some interest. What came across most forcibly was the notion that negativity is somehow counter-productive; a mindset we should refrain from resorting to whenever possible.

Lee Cash: sorry to see Paul Cutsforth leave

Peach's Paul Cutsforth to join Orchid

By John Harrington

Peach pub company operations director Paul Cutsforth is to leave the company to join the board of managed operator Orchid at the end of March. Peach...

MyShout

MyShout

Why are people so obsessed with the less pleasant details of everything, asks Stephen Oliver Have you noticed that television has developed a...

LETTERs

LETTERs

Massive boss Peter Linacre took pubcos to task last week - and evoked a passionate response. Below, we publish a selection of posts received on our...

Definition of 'guest' scrutinised

Definition of 'guest' scrutinised

By Peter Coulson

In the good old days, a guest was a guest. You entertained him (usually a 'him') in your plush club, the account was rendered to you later, discreetly, and he never reached into his pocket for anything.